Refund and Returns Policy

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Return and Refund Policy

Thank you for shopping at Llectual Tech. We appreciate your business and want to ensure your satisfaction with our products. Please read our Return and Refund Policy carefully before making a purchase.

Return Policy:
Customers have the right to return the purchased product within 5 days from the date of delivery. To initiate a return, please contact us at llectualtech@gmail.com and provide the following details:

  • Order number
  • Reason for return

Conditions for Return:

  • The product must be returned in its original packaging.
  • Damaged products are not eligible for return.
  • A 3% convenience fee will be charged for all returned products.

Refund Process:

  • Once the returned product is received at our store, the refund process will begin.
  • Refunds will be processed within 7 days of receiving the product at our store.

Refund Amount:

  • The refunded amount will exclude the 3% convenience fee for return products.

How to Return a Product:

  1. Contact our customer service at llectualtech@gmail.com with your order number and reason for return.
  2. Once approved, securely package the product in its original packaging.
  3. Ship the product to the following address:
    Llectual Tech
    FF-23, Giriraj, Nandanvan Society, Alkapuri, Vadodara, Gujarat – 390007

Cancellation Policy

At Llectual Tech, we understand that circumstances may change, and sometimes cancellations are necessary. Please review our Cancellation Policy to understand the terms and conditions associated with canceling your order.

Cancellation Eligibility:

  • Cancellation will only be allowed if the product status is “Processing.”
  • Once the product status changes to “Shipped” or any status beyond “Processing,” cancellation requests will not be accepted.

How to Cancel an Order:

  1. Log in to your account on our website.
  2. Go to your order history.
  3. If the product status is “Processing,” you will see an option to cancel the order. Click on the cancel button.
  4. Follow the on-screen instructions to confirm the cancellation.

Cancellation Terms:

  • Cancellation requests must be made before the product status changes to “Shipped” or any status beyond “Processing.”
  • If the cancellation is successful, a confirmation email will be sent to the email address associated with your account.

Refund for Canceled Orders:

  • If the cancellation is approved, a full refund will be issued.
  • The refund amount will be processed within 7 days of the cancellation confirmation.



Contact Information:

Please note that it is the customer’s responsibility to ensure that the returned product reaches us in good condition. We recommend using a trackable shipping service to guarantee the safe return of the product.

Thank you for choosing Llectual Tech. We value your trust in our products and are committed to providing excellent customer service. If you have any questions or concerns, please don’t hesitate to contact us.

Last Updated: January 23, 2024